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Printing Problems with Roxio Label Creatro 2010
TYom Wall
Posted: Friday, December 25, 2009 11:10 AM
User Rank: Newbie
Joined: 12/25/2009
Posts: 2


When trying to print with Roxio Label Creator 2010, I get nothing but a solid black image.  This does not happen with LS labeler.  I have 2 machines  just a like and the issue is present on both . (HP 4510 Notebooks.  The folks at Sonic do not have and answer and sent me here.  I can send screen shots if needed.

cimofj2
Posted: Friday, December 25, 2009 4:10 PM
User Rank: Power User
Joined: 8/3/2008
Posts: 1227


Hi TYom !

Happy Holidays!!!!!

If the Image you're using is a PNG File and most of it is transparent, it will show up as Black.

Transparent areas of PNG File, especially over another Image appear as Black.

Try converting it to a JPG or other type of Graphical Image.

If you don't have a program that will let you convert, send me your E-mail Address in a Private MESSAGE (Not Automatically included) and I will send you My E-mail Address to mail it to me and I'll send it back in any or all format you want to try!

 


TYom Wall
Posted: Tuesday, January 5, 2010 1:14 PM
User Rank: Newbie
Joined: 12/25/2009
Posts: 2


The label format for Roxio Label Creator is .JWL. I Can seend you some screen shots, etc of what I am encountering.

 
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