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Updating Error
s van
Posted: Sunday, July 25, 2010 11:12 AM
User Rank: Newbie
Joined: 7/17/2010
Posts: 2


Apologies if this is a common problem, I'm new here and I've not been able to find a solution.

I tried to install LightScribe Template Labeler and I get the message:
 
"You need a newer version of LightScribe System Software.  Please update or install the latest LightScribe System Software from http://www.lightscribe.com/go/download and then try installing the LightScribe Template Labeler again."
 
I installed the newest version of the LightScribe System Software and I still get the same message.

Anyone know what's going on here?

cimofj2
Posted: Sunday, July 25, 2010 11:21 AM
User Rank: Power User
Joined: 8/3/2008
Posts: 1227


Hi s van !

I have to ask, Is the OPSYS Windows 7 &/or Did you install the drive or was it pre-install by a manufacturer?

I believe people are having problems that may relate to either cabling &/or Master/Slave jumpers settings.

 


s van
Posted: Monday, August 2, 2010 10:19 AM
User Rank: Newbie
Joined: 7/17/2010
Posts: 2


Pre-installed. Its actually a Vista machine, a laptop manufactured by HP.

cimofj2
Posted: Monday, August 2, 2010 10:47 AM
User Rank: Power User
Joined: 8/3/2008
Posts: 1227


All of the Notebook PCs I've bought have been HP with LS pre-installed & they've all worked eve if I installed the latest version before using the TL.

Did you update the LS Template Labeler?

 


 
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